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“You want to show the other person that you can step inside their world and see their experience from their point of view.” - Patrick King In this summary, you'll learn how to upgrade your listening skills and truly make people feel heard. Favorite Takeaway: Empathetic listening requires temporarily setting aside your perspective, judgments, and beliefs to feel what the other person is feeling. The highest form of listening means embodying what someone is experiencing and reflecting it back to them. When you can embody what someone is experiencing, show them that you get it, and keep the focus on them without hijacking the conversation, you start discovering fascinating details beneath the surface and get the thrill of genuine connection. Have a productive week! Nathan |